Benefits forWake County Public School System
Congratulations on your new employment! Your employment means more than just a paycheck. Your employer also provides eligible employees with a valuable benefits package. Below you will find information about how to enroll in these benefits as a new employee.
Telemedicine - Please contact the provider within 30 days of your hire date. Additional enrollment instructions and contact information can be found within your guide.
All Other Benefits - Please call PGB's Employee Services within 30 days of your date of hire and a PGB Benefits Representative will help you enroll in benefits. The Employee Services number is: 888-662-7500.
You also have the option to self-enroll, if you choose, within 30 days of your date of hire. Please see the self-enrollment instructions here and here for more information.
Be sure to also review your group’s custom benefits microsite, that allows for easy, year-round access to benefit information, live chat support, benefit explainer videos, plan certificates and documents, and carrier contacts and forms.
Enrollment Instructions - eBenefits
Below is a series of instructions outlining the online self-enrollment process. Please have the following information available before you begin:
– Enrollment website URL from Step 1 on this page
– Dates of birth and social security numbers of your spouse and any dependents you wish to enroll
– Beneficiary names and social security numbers
HELPFUL TIPS:
– If you are a new employee, please refer here for more information. If you are unable to log into the online system, please contact your Health Benefits Representative.
– If you are an existing employee and unable to log into the online system, please contact the eBenefits Help Desk at 855-859-0966.
How To Enroll:
1. Logging In
Go to https://nc.secure-enroll.com/go/WCPSS.
INITIAL REGISTRATION INSTRUCTIONS:
Click ‘Create an account’ towards the bottom right of the page. Follow the system prompts to validate your identity and create an account with your chosen username and password.
RETURNING TO THE EBENEFITS WEBSITE:
Enter your username and password. Follow the system prompts to validate your identity and access your account.
For additional assistance with accessing or navigating the online enrollment site, please call 855-859-0966.
2. Click Enroll Now:
– Select the link titled Enroll Now! on the right side of your screen.
3. Review/Edit Your Basic Information:
– Select My Basic Information and review for accuracy.
4. Review/Edit Your Elections:
– Select My Benefits to review or change your benefit elections. Under My Open Enrollment Benefits, select the benefit offer name that you would like to edit.
5. Making Changes To Your Elections:
– To change your plan, coverage level or persons covered, select the corresponding Edit button next to each section.
– Note: You will be asked questions only as they relate to your election. Please be as complete as possible when answering questions to ensure your enrollment is processed successfully.
6. Review & Print Your Summary:
– To view or print a summary of your elections, click on the tab in the top left corner of your screen titled My Home. On the right hand side of your screen, click on the report titled My Employee Detail Report.
– Note: This report displays BOTH your current and Annual Enrollment elections. Annual Enrollment elections are below your current elections on the report.
7. Log Out:
Click ‘Log Out’ to log out of eBenefits.