Who We Are

In 1968, Glenn Pierce began serving Public Sector employees, with their benefit needs. His commitment to providing employees the benefits they desired at a reasonable price filled a much-needed void within the public sector.

Joined by sons Donald and Chris, the Pierce family established Pierce Group Benefits, LLC. Today, the family continues with the same dedication and honesty Glenn started with 50 years ago. With over 100 years of combined management experience, Pierce Group Benefits is comprised of 100 full time, dedicated professionals to serve our client’s needs.

OurResults

Pierce Group Benefits is the leading regional provider of employee benefits to the Public Sector. Pierce Group’s buying power is a tremendous advantage to the employees we service. We are able to consistently enhance our clients’ benefits packages a number of ways, often increasing the benefits while reducing or maintaining current rates.

150000 Employees Serviced

168 Clients Served

24 Local Governments

96 School Systems

33 Community Colleges

Some nice things people are saying about us:

“What is most impressive is that the Pierce Group team is perpetually available. They are prompt in response and have taken work off of our Finance Department. In addition, the Pierce Group has taken the time to get to know our community and our personnel.”

Mark Y. Lineburg | Halifax County Public Schools
Superintendent

“The employee experience is greatly enhanced with extensive communication and education and these pieces are vital to achieving savings… Their system provides tremendous support and improved efficiencies to the personnel and finance teams.”

Kristy Somerville-Midgette | Brunswick County Schools (VA)
Division Superintendent

“Our employees have greatly benefited from the increased offerings provided to them as well as the additional offerings they are able to sign up for at reasonable rates. The Benefits Booklet published for employees is a great tool to ensure they are enrolling in the programs that are appropriate for their family.”

Christy C Byrum | Gates County Government
Payroll Coordinator

Paul Nichols | Mecklenburg County Public Schools (VA)
Superintendent

“Pierce Group has worked closely with Human Resources staff to bring innovative and cost conscious solutions to our unique issues. I am very pleased with the personal and efficient service we receive and the peace of mind we can provide to employees.”

David L. Clegg | Tyrrell County Government
County Manager & County Attorney

“Staff was vey pleased with the comprehensive benefit booklets, website, and videos available as resources to help employees make the most informed decisions regarding their and their families’ benefits and to assist with employees’ benefits questions.”

Joey R. Bryan | Lenoir County Government
Assistant County Manager

“The college selected Pierce Group as the benefits administrator because of their reputation as a leader in the industry and their outstanding customer service… College employees have been commenting on the positive impact Pierce Group has made in managing their benefits.”

Jay H. Stanley | Bladen Community College
Vice President for Finance and Administration

Dr. Robert Taylor | Bladen County Schools
Superintendent

“Pierce Group Benefits is comprised of a team of absolute professionals who are very knowledgeable of the group benefits industry and have always kept our divisions’ interests in mind in their approach to our benefit program design. They do an excellent job of creating value while enhancing the benefits provided to our employees.”

Michael D. Perry | Westmoreland County Public Schools
Superintendent

Steve Zickefoose | City of Lincolnton
Retired Lincolnton County Schools FO (Current Lincolnton City Manager)

Trish Johnson | Caldwell County Schools
Assistant Superintendent

Dr. Rodney Shotwell | Rockingham County Schools
2015 NC Superintendent of the Year

“The services of Pierce Group Benefits have been provided in a professional manner, meeting all of our immediate and ongoing employee benefits needs and for a very reasonable fee. We have received numerous complements from our participants in the Benefits Program.”

Gail Parrish | County of Fluvanna
Human Resources Manager

Kerry Crutchfield | Winston-Salem/Forsyth County Schools
Chief Financial Officer

“During our annual Open Enrollment, Pierce Group Benefits willingly sends representatives to each of our 171 schools and departments to meet directly with employees. This face-to-face treatment is one significant feature that many of our employees appreciate.”

Dani O’Quinn | Wake County Public Schools
Senior Director of Compensation Services

“Pierce Group Benefits has met and exceeded our expectations not only in their customer service, but also in providing us with an enrollment system that was customized for us. Thank you for taking the time to listen to our needs and delivering a solution that has worked.”

Donna M. Hagan | Brunswick County Schools
HR Supervisor- Benefits

Pierce Group provided a multitude of benefit options for us to consider and was successful in negotiating lower pricing on several of our existing benefits.”

-JIM CHRISMAN, BEAUFORT COUNTY GOVERNMENT
ASSISTANT COUNTY MANAGER/FINANCE OFFICER

OurLeadership

Donald Pierce
President

Donald Pierce
President

Donald and Chris bring over 50 years of combined experience as business partners within the firm and they play a key role in the continuing growth at Pierce Group Benefits. Their focus on the needs of current and prospective clients enables the office team to design and implement benefits packages that reduce costs for clients while providing equal or improved benefits. Their experience and desire ensures that clients’ needs are met and satisfaction levels are above expectations. Their dedication, along with that of the Pierce Group Benefits team, is evident through the many references available through this website.
Chris Pierce
Vice President

Chris Pierce
Vice President

Donald and Chris bring over 50 years of combined experience as business partners within the firm and they play a key role in the continuing growth at Pierce Group Benefits. Their focus on the needs of current and prospective clients enables the office team to design and implement benefits packages that reduce costs for clients while providing equal or improved benefits. Their experience and desire ensures that clients’ needs are met and satisfaction levels are above expectations. Their dedication, along with that of the Pierce Group Benefits team, is evident through the many references available through this website.
David Charland
Chief Operations Officer

David Charland
Chief Operations Officer

As Chief Operations Officer, David communicates effectively to maintain excellent business relationships with prospective and existing clients by remaining attuned to their needs. He uses his leadership role to encourage creativity and unity within the Pierce Group organization while monitoring the internal staff to ensure the highest level of quality is met and each client is treated with the utmost respect and importance. David also manages companywide issues from evaluation of financial performance, tracking trends and monitoring sales results, to accompanying account managers on visits to provide customer service support.
Donna M. Nixon
Vice President of Client Relations

Donna M. Nixon
Vice President of Client Relations

Donna offers clients over 20 years of experience in the public and private insurance, TPA and pooling industry. The scope of her experience spans virtually all aspects of the benefit administration business, including marketing, customer relations, claims, and underwriting, as well as team building and leadership, technology implementation, and operations administration. Donna provides strategic analysis to clients to develop benefits and communication packages that meet their needs.
Wendy Alexander
Vice President of Enrollment Experience

Wendy Alexander
Vice President of Enrollment Experience

OurTeams

SERVICE SPECIALISTS

• Employee Main Point of Contact

• Customer Service Support to Clients

• Claims Assistance

• Processes Enrollments Throughout the Year
BENEFIT COUNSELORS

• Onsite Annual Enrollment Staff

• Benefit Fair Representatives
ACCOUNT EXECUTIVES

• Employer Main Point of Contact

• Develops Employee Communications Strategy

• Open Enrollment Implementation

• Researches Claims/Billing/Services Issues
BENEFIT ANALYSTS

• Prepare Bid Specs

• Charts Plan Options for Client

• Reviews / Coordinates Carrier Implementations
BENEFIT CONSULTANTS

• Analysis & Market Trends

• Strategic Benefit Planning

• Benefit Design and Negotiation

• Compliance

FINANCE

• Facilities Management

• Pierce Group Employee Payroll

• Accounts Payable/Receivable

• Prepares Budget
HUMAN RESOURCES

• Recruiting for open positions

• New Employee Orientation

• Employee Assistance
ADMINISTRATION

• Administrative support to the leadership team

• RFP Production

• Conference Logistics
IT

• BenSelect Support

• Data Imports

• Payroll Return Files
MARKETING

• Design of Print and Digital Sales Tools

• Video Production

• Website/Social Media Management

Community Partnerships

Pierce Group Benefits values staying actively involved with non-profit organizations with the hope of enriching the lives of others within our community and beyond. We are blessed to partner with many organizations, a sampling of which are listed. Pierce Group Benefits is proud to match employee contributions to approved charitable organizations as well.