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Preparing for Open Enrollment Conversations

Open enrollment is more than a benefits exercise. It’s an opportunity for employers to help employees feel secure in their benefit decisions and for employees to have meaningful conversations with their families about health and wellness needs.

For Employers: Set Employees Up for Success

Open enrollment can feel overwhelming, especially when employees are faced with multiple plan options and benefit offerings. Employers can help by providing clear, timely communication and educational resources that support the decision-making process.

Consider sharing:

  • Remind employees of enrollment timelines and important deadlines
  • Communicate any changes to plans, coverage, or benefit offerings
  • Share educational resources, such as a custom benefits microsite
  • Provide benefits guides, videos, and enrollment materials
  • Promote benefits briefings, webinars, and Q&A opportunities

The more employees understand their options, the more confident they’ll feel when selecting coverage for themselves and their dependents.

For Employees: Make It a Family Conversation

Benefits decisions often affect more than just the employee. Open enrollment is a great time to discuss family healthcare needs, financial goals, and future planning with spouses, partners, or dependents.

Consider discussing:

  • Expected medical needs for the coming year
  • Prescription medications and provider preferences
  • Life insurance and financial protection needs
  • Childcare, eldercare, or caregiving responsibilities
  • Emergency savings and unexpected healthcare costs

These conversations can help ensure the benefits you choose align with your family’s unique circumstances.

Come Prepared with Questions

Whether meeting with HR or a benefits counselor, consider writing down questions in advance.

Questions might include:

  • What changes have been made to benefits this year?
  • Which plans best support my family’s healthcare needs?
  • Are there voluntary benefits that provide additional financial protection?
  • What wellness, mental health, or caregiver resources are available?

Plan Ahead

Waiting until the enrollment deadline can create unnecessary stress. Employers can encourage early participation, while employees can set aside time to review materials and discuss options with family members before making final elections.

Partnering with Pierce Group Benefits

Successful open enrollment starts with communication. Employers can connect with their PGB Account Executive or email partnership@piercegroupbenefits.com for guidance and support throughout the enrollment process. Employees can also contact a PGB Representative for education and assistance in understanding their benefit options. Together, these conversations can help employees make informed benefit decisions that support their health, financial well-being, and peace of mind throughout the year.