Frequently Asked Questions

Am I qualified for the Individual Policies offered by Pierce Group Benefits?

As long as you’re not employed by a current PGB account, you’re qualified! Simply follow the links on the dashboard to enroll in your chosen benefits.

(If you are transferring from one active PGB account to another, please DO NOT sign up for these Individual Policies. Please call our Service Center so that we may help you with transferring your benefits.)


What are the eligibility requirements?

There are no eligibility requirements! From the retired to the unemployed, anyone can sign up, at anytime no matter your current status.


What kind of Dental & Vision plans are offered? Can I get coverage for my family?

For both Dental and Vision, there are multiple plans for you to choose from to suit your needs. There are also tiered rates that include Individual, Individual +1, and Family.


What kind of other benefits are offered? Can I get coverage for my family?

Please call the Service Center, chat with a Service Center Specialist at the bottom right of your screen, or email us at for more information on the available benefits.


How soon will I get coverage?

As soon as the next day!*

*For Dental applications placed prior to the 20th of the month, you may choose to start your coverage the 1st of the current month, or the 1st of the next month. For Vision, your coverage will begin the next business day.


How do I pay for my Dental and/or Vision insurance?

For both Dental and Vision, you pay choose to set up an Electronic Bank Draft, or pay with a credit card every month.


How do I sign up for the Individual Dental and Vision Policies?

Please watch the videos below for a walkthrough on how to enroll. 


For more information regarding your Vision Insurance, please email or call 855-218-4746, Monday-Friday between the hours of 8:30am – 5:30pm.


For more information regarding your Dental Insurance, please call 844-263-8336, Monday-Friday between the hours of 8:00am – 8:00pm.