Services: Account Management

Account Management

Pierce Group Benefits has designed its service model to benefit public sector employees.  Our hands-on approach alleviates the benefits administration burdens from your Human Resources Department.  We provide assistance with enrollment, new hire orientation, claims, compliance, and wellness throughout year.  We pair these services with the best in technology to make things as effortless as possible.

Pierce Group Benefits has dedicated Account Executives that serves as the main point of contact for each of their assigned accounts for all levels of plan administrator customer service. Our account executives communicate with insurance carriers regularly and act as liaisons between clients and insurance companies, responding quickly to questions and requests. They are responsible for implementing the benefit communication strategy at open enrollment each year and also provide support with client wellness initiatives and help clients realize their wellness goals.

Our goal is to remove all administrative burdens relating to open enrollment from our clients.   Our Account Executives will develop a communication plan based on your unique needs and will work directly with you and/or department heads to schedule and conduct open enrollment opportunities for all employees, taking shift workers and workflow into consideration to minimize any workday disruptions.