Benefits forCity of Kannapolis
Congratulations on your new employment! Your employment means more than just a paycheck. Your employer also provides eligible employees with a valuable benefits package. Below you will find information about how to enroll in these benefits as a new employee.
All Benefits - Please call the Service Center within 30 days of your hire. The Service Center number is located in the contact section of this guide.
Be sure to also review your group’s custom benefits microsite, that allows for easy, year-round access to benefit information, live chat support, benefit explainer videos, plan certificates and documents, and carrier contacts and forms.
Dependent Care Account (DCA)
An account for setting aside tax-free money for healthcare expenses.
Use the below information to determine if a Dependent Care Account (DCA) is right for you and how to best take advantage of an DCA account.
How It Works
The Dependent Care Flexible Spending Account can reimburse you for day care expenses provided for your dependents so that you (and your spouse) can work. Care must be for a dependent child under age 13 or a dependent of any age that lives in your household that is incapable of self-care.
Eligible Expenses
- Preschools
- Before and After School Care
- Day Camps
Ineligible Expenses
- Overnight Camps
- Tuition/Kindergarten & Educational Expenses
- Regular Fees Not Applied To Care of Child
Your Steps To Savings
- Realize The Tax Savings: You can set aside pre-tax money into an account to be reimbursed for eligible dependent childcare. Savings will depend on your tax bracket. For example, if you are taxed at 25% and you enroll for $5,000 you would save $1,250 in taxes.
- Estimate Your Expenses: Plan for your upcoming expenses. A brief list of expenses can be found to the right. A comprehensive list of allowable expenses and an expense worksheet can be found atwww.flores247.com.
- Enroll And Manage Your Account: Contact your Human Resources Department to find out how to enroll for this benefit. Flores will send a custom Participant ID number via mail or email to help you manage your account. Contact information can be found on the back of this flyer.
Frequently Asked Questions
How Can I Submit A Claim? Claims may be uploaded to your account on our participant Flores247 Web Portal, www.flores247.com, or using our Flores Mobile app. You may also submit your request for reimbursement via fax or mail, if you prefer. Please note that all claims must be received by the filing deadline for the applicable plan year in which your expenses were incurred.
How Will Reimbursements Be Issued? Reimbursements will be mailed as a check to your home address. If you would like to have your reimbursement issued as a direct deposit, you may add your direct deposit information on the participant website (www.flores247.com) or submit a completed Direct Deposit Information Form.
Will I Have A Debit Card? No, there is no debit card associated with Dependent Care FSA. To obtain reimbursement, you will file a claim at www.flores247.com. Enroll in our e-Status alerts at www.flores247.com to receive claim and reimbursement confirmations via email or text.
Do I Need To Re-Enroll In The Dependent Care FSA? Yes, you must re-enroll with each new plan year. Elections do not rollover from year to year.
What Expenses Are Eligible To Be Reimbursed From The Dependent Care FSA? Your Dependent Care FSA can reimburse you for day care expenses provided for your dependent that allow you (and your spouse, if applicable) to work. Care must be for a dependent child under the age of 13, or a dependent of any age that lives in your household and is incapable of self-care. See the Allowable Dependent Care Expenses Guide on our website for further information.
Can I Change My Election During The Plan Year? You may only change your annual election during the plan year if you experience a qualifying status change event. You must notify your employer within 30 days of any status change event in order to change your election. See the Allowable Status Changes Guide on our website (www.flores247.com) for further information.
What Happens To My Dependent Care FSA If I Terminate From The Company? Any expenses submitted for reimbursement must be incurred prior to your termination date specified by your company. Claims must be submitted prior to the claims filing deadline for the plan year during which you terminated. Please contact your Human Resources Department for further information.
How Do I Obtain My Account Details?
Website: Visit www.flores247.com and log in using Participant ID or User Name and password
Mobile App: Download our mobile app from your app store: Apple Store | Google Play Store
PID & Password Assistance: Dial 800-840-7684
How Do I Submit Documents To Flores?
Online: Visit www.flores247.com and upload documents securely
Mobile: Download our mobile app from your app store: Apple Store | Google Play Store
Mail: Flores & Associates, LLCPO Box 31397 Charlotte, NC 28231
Fax: 800.726.9982 or 704.335.0818