Benefits forCity of Lancaster
Congratulations on your new employment!
Your employment means more than just a paycheck. Your employer also provides eligible employees with a valuable benefits package. Below you will find information about how to enroll in these benefits as a new employee.
Supplemental Benefits - Please call PGB Employee Services within 30 days of your date of hire and a PGB Benefits Representative will help you enroll in benefits. The Employee Services number is located at the bottom of this microsite.
Be sure to also review your group’s custom benefits microsite, that allows for easy, year-round access to benefit information, live chat support, benefit explainer videos, plan certificates and documents, and carrier contacts and forms.
Enrollment Assistance - Gathr
You will be able to use the Gathr site to make your annual enrollment benefit elections, view your current elections, make life event changes, update family and/or beneficiary information, access benefit materials (i.e. plan summary documents or forms), etc.
FOLLOW THE STEPS BELOW TO COMPLETE THE ENROLLMENT PROCESS:
1. Logging In
To self-enroll online, please visit: https://gathr.goco.io/companies/city-of-lancaster/invite/MzY0
– Returning users: Enter your Social Security Number and Date of Birth and click ‘Continue.’ Log in with the username and password you setup upon initial onboarding. If necessary, click ‘Forgot login or password?’ above the Password field to locate the email address used or reset your password.
– First-time users: Enter your Social Security Number and Date of Birth and click ‘Continue.’ Follow the system prompts to setup your account and two-factor authentication.
2. Onboarding (only applicable to first-time users)
– Complete the onboarding steps by verifying your Personal Info and Contact Info. Then click ‘Finish.’
3. Next Steps (only applicable to first-time users)
– Click ‘Continue’ to navigate to the homepage.
4. Start Enrollment
– Click ‘Start Enrolling.’
5. Dependent Information
– You will need to add any dependents you wish to enroll before moving forward. Then click ‘Continue.’
Tip: Have dependent details handy. To enroll a dependent in coverage you will need their Social Security Number and Date of Birth.
6. Enroll in Benefits
– Click ‘Start’ next to each benefit to enroll in that benefit or waive coverage. Once you’ve finished enrolling, click ‘Continue.’
Tip: If you miss a benefit it will be marked Incomplete. Click ‘Start’ next to any Incomplete benefits to enroll in or waive coverage.
7. Review & Confirm Benefit Elections
– Click ‘Start’ next to Enrollment Summary. Next, fill in your legal name and click ‘Click here to sign’ to sign your enrollment summary. Then, check the box next to ‘I have read and reviewed my benefit enrollments.’ Finally, click ‘Sign.’
8. Finish Enrollment
– If you are finished making elections, click ‘Yes, I’m Finished’ to complete your enrollment. NOTE: If you click ‘Yes, I’m Finished,’ you will no longer be able to make changes to your elections.
– If you would like to save your elections and make changes later, click ‘Finish Later.’ NOTE: If you click ‘Finish Later,’ your enrollment is not complete and you will need to finish the enrollment before the enrollment period ends.