Isle of Wight Schools The HSA Store 2024-2025

Everyday health and wellness essentials all in one place and guaranteed eligible. Pierce Group Benefits partners with the HSA Store to provide one convenient location for Health Savings Account holders to maximize their long-term health savings and help ease the financial burden of medical needs, should they arise. Through our partnership, we’re also here to help answer the many questions that come along with having a Health Savings Account!

– The largest selection of guaranteed HSA-eligible products

– Phone and live chat support available 24 hours a day / 7 days a week

– Fast and free shipping on orders over $50

– Use your HSA card or any other major credit card for purchases

BONUS: Get $20 off any order of $150+ with code PGB20HSA (one use per customer).

Other Great HSA Store Resources Available To You

Eligibility List: A comprehensive list of eligible products and services

HSA Calculator: Estimate how much you can save with an HSA

Learning Center: Easy tips and resources for living with an HSA

Savings Center: Where you can save even more on HSA-eligible essentials

HSAPerks: Take your health and funds further with the HSA Store rewards program


NEED HELP? WE’VE GOT YOU COVERED!

HSA Store Customer Service

HSA Store Frequently Asked Questions

Isle of Wight Schools The FSA Store 2024-2025

Take control of your health and wellness with guaranteed FSA-eligible essentials. Pierce Group Benefits partners with the FSA Store to provide one convenient location for Flexible Spending Account holders to manage and use their FSA funds, and save on more than 4,000 health and wellness products using tax-free health money. Through our partnership, we’re also here to help answer the many questions that come along with having a Flexible Spending Account!

– The largest selection of guaranteed FSA-eligible products

– Phone and live chat support available 24 hours a day / 7 days a week

– Fast and free shipping on orders over $50

– Use your FSA card or any other major credit card for purchases

BONUS: Get $20 off any order of $150+ with code PGB20FSA (one use per customer).

Other Great FSA Store Resources Available To You

Eligibility List: A comprehensive list of eligible products and services

FSA Calculator: Estimate how much you can save with an FSA

Learning Center: Easy tips and resources for living with an FSA

Savings Center: Where you can save even more on FSA-eligible essentials

FSAPerks: Take your health and funds further with the FSA Store rewards program


NEED HELP? WE’VE GOT YOU COVERED!

FSA Store Customer Service

FSA Store Frequently Asked Questions

Isle of Wight Schools Ameriflex Important Flex Account Information 2024-2025

Online Account Instructions

How to Access Your Ameriflex Account:

Go to MyAmeriflex.com and click “Login” from the upper right hand corner. When prompted, select “Participant.”

How to Register Online For Your Ameriflex Spending Account:

Click the register button atop the right corner of the home screen.

  1. As the primary account holder, enter your personal information.
    – Choose a unique User ID and create a password (if you are told that your username is invalid or already taken, you must select another).
    – Enter your first and last name.
    – Enter your email address.
    – Enter your Employee ID, which in most cases, will be the account holder’s Social Security Number(no dashes or spaces needed).
  2. Check the box if you accept the terms of use.
  3. Click ‘register’. The process may take a few seconds. Do not click your browser’s back button or refresh the page.
  4. Last, you must complete your Secure Authentication setup. Implemented to protect your privacy and help us prevent fraudulent activity, setup is quick and easy. After the registration form is successfully completed, you will be prompted to complete the secure authentication setup process:
    Step 1: Select a Security Question option, and type in a corresponding answer.
    Step 2: Repeat for the following three Security Questions, then click next.
    Step 3: Verify your email address, and then click next.
    Step 4: Verify and submit setup information.
  5. The registration process is complete! Should you receive an information error message that does not easily guide you through the information correction process, please feel free to contact our dedicated Member Services Team at 888.868.FLEX (3539).

After registering, you can log into your account to:

– Check your balance

– Order replacement cards

– Submit claims for reimbursement

– Update your reimbursement method, and more…

Want to Manage Your Account on the go?

Download the MyAmeriflex mobile app, available through the App Store or Google Play. This is the quickest and easiest way to access your account on the go. The mobile app offers the same functionality as your online account.

Your credentials for the MyAmeriflex Portal and the MyAmeriflex Mobile App are the same; there is no need for separate login information!

Using Your Ameriflex Card

You’ll receive a Mastercard debit card linked to your Ameriflex account that can be used to pay for eligible expenses. If you have more than one account, such as a flexible spending account and dependent care account, your card is linked to both accounts and knows which funds to pull from when you make a purchase. If you lose your card, you can request a complimentary replacement by logging into your Ameriflex account or the Ameriflex mobile app.

Eligible Expenses

Before you make a purchase, it’s important to verify that the expense is eligible under the rules of your plan. Spending and saving accounts reimburse specific expenses unique to those accounts. Visit our Help Center for more information about eligible expenses.

Help Center and Support

Your satisfaction is our top priority, and our team of experts are ready to help whenever you need it. The Help Center is the best place to go for quick answers to your questions and more information about your account. You can access the Help Center at myameriflex.com/HelpCenter.

The Ameriflex Participant Services team is available Monday – Friday: 7:00 AM to 8:00 PM CST and Saturday: 9:00 AM to 1 :00 PM CST.

Call: 888.868.3539
Email: service@myameriflex.com
Live Chat: myameriflex.com

Isle of Wight County Schools LPFSA 2024-2025

Set aside tax-free money for dental and vision expenses.

Use the below information to determine if a Limited Purpose Flexible Spending Account (LPFSA) is right for you and how to best take advantage of an LPFSA account.

How It Works

A Limited Purpose Flexible Spending Account (LPFSA) is a special type of FSA that allows you to set aside tax-free money to pay for eligible dental and vision expenses. What makes an LPFSA unique is that it can be used in conjunction with a Health Savings Account (HSA), allowing you to grow your HSA funds while using the LPFSA to pay for immediate dental and vision needs. Other than the restriction of eligible expenses to vision, dental, and orthodontia, the rules governing the LPFSA are the same as those that apply to an FSA.

The Value & Perks

– Save On Eligible Expenses: You can save up to 40% on qualifying expenses such as vision appointments, LASIK, contact lenses and solution, glasses, teeth cleaning, dentures, and dental and vision copays. You can contribute to an LPFSA and HSA in the same plan year, allowing you to save and grow your HSA balance, while using the LPFSA to pay for everyday expenses.

– Keep More Money: The funds are taken out of your paycheck “pre-tax” (meaning they are subtracted from your gross earnings before taxes) throughout the course of the year. Let’s say you earn $40,000 a year and contribute $1,500 to an LPFSA; so, only $38,500 of your income gets taxed. That means you are increasing your take-home pay simply by participating!

– Easy Spending and Account Management: You will receive an Ameriflex Debit Mastercard linked to your LPFSA. You can use your card for eligible purchases everywhere Mastercard is accepted. Account information can be securely accessed 24/7 online and through the mobile app.

Eligible LPFSA Expenses

You can use your LPFSA to pay for expenses related to dental and vision. Below are some examples of common eligible expenses:

– Vision exams

– LASIK

– Contact lenses and solution

– Glasses

– Dentures

– Dental x-rays, crowns, fillings, and other orthodontia work

– Dental and vision copays and deductibles

For a full list of eligible expenses, go to myameriflex.com/eligibleexpenses.

Isle of Wight County Schools DCA 2024-2025

Set aside tax-free money for daycare and dependent care services.

Use the below information to determine if a Dependent Care Account (DCA) is right for you and how to best take advantage of a DCA account.

How It Works

When you enroll in a Dependent Care Account (DCA) you get to experience tax savings on expenses like daycare, elderly care, summer day camp, preschool, and other services that allow you to work full time.

The Value & Perks

– Save On Eligible Expenses: You can use a DCA to pay for qualifying expenses such as daycare, summer day care, elder care, before and after school programs, and pre-school.

– Keep More Money: The funds are taken out of your paycheck “pre-tax” (meaning they are subtracted from your gross earnings before taxes) throughout the course of the year. Let’s say you earn $40,000 a year and contribute $1,500 to an DCA; so, only $38,500 of your income gets taxed. That means you are increasing your take-home pay simply by participating!

– Easy Spending and Account Management: You will receive an Ameriflex Debit Mastercard linked to their DCA. They can use their card for eligible purchases everywhere Mastercard is accepted. Account information can be securely accessed 24/7 online and through the mobile app.

Eligible DCA Expenses

The IRS determines what expenses are eligible under a DCA. Here are some examples of common eligible expenses:

– Daycare or elder care

– Before-school and after-school care

– Preschool and nursery school

– Private sitter

– Summer day camp

– Nanny service

For a full list of eligible expenses, go to myameriflex.com/eligibleexpenses.

Isle of Wight County Schools Ameriflex FSA 2024-2025

An account for setting aside tax-free money for healthcare expenses.

Use the below information to determine if a Flexible Spending Account (FSA) is right for you and how to best take advantage of an FSA account.

How It Works

When you enroll in a Flexible Spending Account (FSA) you get to experience tax savings on qualified expenses such as copays, deductibles, prescriptions, over-the-counter drugs and medications, and thousands of other everyday items.

Can I have an FSA and an HSA?

You can’t contribute to an FSA and HSA within the same plan year. However, you can contribute to an HSA and a limited purpose FSA, which only covers dental and vision expenses.

As per IRS Publication 969, an employee covered by an HDHP and a health FSA or an HRA that pays or reimburses qualified medical expenses generally can’t make contributions to an HSA. An employee is also not HSA-eligible during an FSA Grace Period. An employee enrolled in a Limited Purpose FSA is HSA-eligible.

As a married couple, one spouse cannot be enrolled in an FSA at the same time the other is contributing to an HSA. FSA coverage extends tax benefits to family members allowing the FSA holder to be reimbursed for medical expenses for themselves, their spouse, and their dependents.

The Value & Perks

– Election Accessibility: You will have access to your entire election on the first day of the plan year.

– Save On Eligible Expenses: You can save up to 40% on thousands of eligible everyday expenses such as prescriptions, doctor’s visits, dental services, glasses, over-the-counter medicines, and copays.

– Keep More Money: The funds are taken out of your paycheck “pre-tax” (meaning they are subtracted from your gross earnings before taxes) throughout the course of the year. Let’s say you earn $40,000 a year and contribute $1,500 to an FSA; so, only $38,500 of your income gets taxed. That means you are increasing your take-home pay simply by participating!

– Easy Spending and Account Management: Employees will receive an Ameriflex Debit Mastercard linked to their FSA. Employees can use their card for eligible purchases everywhere Mastercard is accepted. Account information can be securely accessed 24/7 online and through the mobile app.

Eligible FSA Expenses

The IRS determines what expenses are eligible under an FSA. Below are some examples of common eligible expenses:

– Deductibles

– Copays

– Prescriptions

– Teeth cleaning

– LASIK

– Glasses and contact lenses

– Band-aids

– Sunscreen

– Over-the-counter medicine (prescription required)

– Feminine menstrual care

For a full list of eligible expenses, go to myameriflex.com/eligibleexpenses.

The “Use-or-Lose” Rule

If you contribute dollars to a reimbursement account and do not use all the money you deposit, you will lose any remaining balance in the account at the end of the eligible claims period. This rule, established by the IRS as a component of tax-advantaged plans, is referred to as the “use-or-lose” rule.

To avoid losing any of the funds you contribute to your FSA, it’s important to plan ahead as much as possible to estimate what your expenditures will be in a given plan year.

Modification to the Health FSA “Use-or-Lose” Rule:

– FSA plan participants should note that up to $640 of any unused funds from the current plan year will be rolled over into your FSA balance for the new plan year.

– The rollover modification applies to Health FSA plans only (and not to other types of FSA plans such as dependent care).

– The rollover does not affect the maximum contribution amount for the new plan year. In other words, even if you roll over the entire $640 from the previous plan year, you may still elect up to the maximum contribution limit allowed under your employer’s plan.

 

Isle of Wight County Schools HealthEquity HSA (v2) 2024-2025

HSAs are an easy win in today’s complex healthcare system.

How an HSA works

An HSA paired with an HSA-qualified health plan allows you to make tax-free1 contributions to an federally-insured savings account. Balances earn tax-free interest and can be used to pay for qualified medical expenses. HSA-qualified health plans typically cost less than traditional plans and the money saved can be put into your HSA.

HSAs empower savings:

– Lower monthly health insurance premiums

– Money put into your HSA is not taxed

– You earn tax-free interest on HSA balances

– HSA funds used for qualified medical expenses are not taxed

– You can invest your HSA funds for increased tax-free earning potential

HSA funds remain yours to grow

With an HSA, you own the account and all contributions. Unlike flexible spending accounts (FSAs), the entire HSA balance rolls over each year and remains yours even if you change health plans, retire or leave your employer.

You can win with an HSA

Regardless of your personal medical situation, an HSA can empower you to maximize savings while building a reserve for the future. Contrary to what many may think, healthy individuals aren’t the only users who benefit from an HSA.

 

Getting Started

If you are new to HSAs, follow these steps to optimize your account and put you on the pathway to building health savings.

Activate Your Debit Card

Once your HSA is opened, you will receive a member welcome kit including a HealthEquity Visa Health Account Card.1 Activation instructions are included in the envelope. You can also speak to one of our account mentors to activate your card and receive additional insight into your account.

Log On

Sign in to the member portal by visiting www.MyHealthEquity.com. If it is your first time logging in, select ‘Create user name and password’ and follow the step-by-step process to verify your account. Once you are logged in, complete the following:

– Add a beneficiary to ensure your HSA benefits your loved ones in the event of your death.

– Elect to receive eStatements to avoid a monthly statement fee.

– Navigate the portal and familiarize yourself with its features and capabilities. A comprehensive portal guide can be found starting on page 18.

Start Saving

Decide how you will begin building your health savings:

– Paycheck contributions: If your account is offered through your employer, you may make regular pre-tax contributions from your paycheck. Talk to your benefits department for assistance.

– Transfer an existing HSA: If you already have an HSA with another administrator, transfer your existing HSA balance to HealthEquity to consolidate your savings while taking advantage of other incentives. For more information, visit www.HealthEquity.com/DoubleIt.

– Electronic funds transfer (EFT): Using EFT, you can make a one-time, post-tax contribution or schedule automatic HSA contributions from your personal bank account. To set up an EFT, log in to your HealthEquity account. From the ‘My Account’ tab, hover over ‘HSA’ and select ‘Make Contribution.’

How It Works

At the doctor’s office…

  1. Receive services. With an HSA-qualified plan, copays are not typically required at the time of service. Be sure to present your insurance ID card. If your healthcare provider requires a deposit, it will be applied to your invoice.
  2. Provider bills health plan. Provider submits a claim to your health plan for services provided.
  3. Health plan sends EOB. An explanation of benefits (EOB) is sent to you outlining the negotiated or allowed charges and summarizes your year-to-date deductible and co-insurance totals. In some cases, your health plan may send a copy of your claim to HealthEquity, which will appear in the member portal.
  4. Provider sends invoice. The provider sends you an invoice, or statement, reflecting the allowed charges. Make sure the amount matches the EOB sent by your health plan. If not, contact your health plan.
  5. Pay invoice with HSA. You can pay for qualified medical expenses with your HSA debit card or create an online payment that is sent directly to the provider or as a reimbursement to you.

At the pharmacy…

  1. Obtain prescription. Obtain a legal prescription from your doctor for required medication and present it, along with your insurance ID card, at the pharmacy.
  2. Pharmacy verifies insurance coverage. The pharmacy checks with your insurance on-the-spot to determine the amount you owe for the prescription.
  3. Pay for your prescription. The pharmacy fills your prescription and you pay the determined amount owed. The expense is automatically applied to your deductible or coinsurance. Your HSA debit card is a convenient method of payment.

Over-the-counter medication…

The IRS does not allow HSA funds to be used for over-the-counter (OTC) medicines without a prescription. You can ask your doctor to write a prescription for OTC medicines or supplies that you frequently use so that you can use your HSA to pay for these items.

Want to Manage Your Account on the go?

Benefits have never been this easy. Download the HealthEquity mobile app, available through the App Store or Google Play, and manage everything in only a few taps and swipes.

– On the go access and history: Access all account types wherever you go.

– Photo documentation: Take a photo with your device to initiate claims and payments.

– Send payments and reimbursements: Send payments to providers or reimburse yourself for out-of-pocket expenses.

– Manage debit card transactions: Link your debit card transactions to claims and documentation.

– Initiate claims and view their status: View the status of claims as well as link payments and documentation to claims.

Member Help Center and Support

The HealthEquity Help Center is your source for helpful guides, answers to your questions, and access to our helpful Member Services Team.

Call: 866.346.5800

Send a Message: www.answers.healthequity.com/app/ask

Isle of Wight County Schools Enrollment Instructions – BenSelect 2024-2025

Below is a series of instructions outlining the online self-enrollment process. Please have the following information available before you begin:

– Username, password, and enrollment website URL from Step 1 of this page

– Dates of birth and social security numbers of your spouse and any dependents you wish to enroll

– Beneficiary names and social security numbers

Helpful Tips:

– If you are a new employee, please refer here for more information or contact the PGB Service Center at 800-387-5955 between 8:30am and 5:00pm for assistance.

– If you are an existing employee and unable to log into the online system, please contact the Pierce Group Benefits Service Center at 800-387-5955, or speak with the Benefits Representative assigned to your location.

How To Enroll:

1. Logging In 

Enter your User Name: Social Security Number with or without dashes (ex. 123-45-6789 or 123456789)

Enter your Password: Last 4 numbers of your Social Security Number followed by last 2 numbers of your Date of Birth year (ex. 678970)

To login, visit: harmony.benselect.com/iwcs

2. New PIN

The screen prompts you to create a NEW PIN [__________].

3. Security Questions

Choose a security question and enter answer [__________].

4. Confirm

Confirm (or enter) an email address.

5. Save New PIN

Click on ‘Save New PIN’ to continue to the enrollment welcome screen.

6. Click Next

From the welcome screen click “Next”.

7. Personal Information

The screen shows ‘Personal Information’. Verify that the information is correct and enter the additional required information (marital status, work phone, e-mail address). Click ‘Next’.

8. Adding Family Members

The screen allows you to add family members. It is only necessary to enter family member information if adding or including family members in your coverage. Click ‘Next’.

9. Benefit Summary

The screen shows ‘Benefit Summary’. Review your current benefits and make changes/selections for the upcoming plan year.

10. Sign & Submit

Click ‘Sign & Submit’ once you have decided which benefits to enroll in.

11. Review

Review your coverage. If any items are ‘Pending’, you will need to decide whether to enroll or decline this benefit.

12. Next

Click ‘Next’ to review and electronically sign the authorization for your benefit elections.

13. Sign Form

Review the confirmation, then if you are satisfied with your elections, enter your PIN and click ‘Sign Form’.

14. Download & Print

Click ‘Download & Print’ to print a copy of your elections, or download and save the document. Please do not forget this important step! Click ‘Log Out’.

Isle of Wight County Schools Important Information About Your Enrollment 2024-2025

IN-PERSON & SELF-ENROLL

During your open enrollment period, a PGB Benefits Representative will be available by appointment to meet with you one-on-one to help you evaluate your benefits based on your individual and family needs, answer any questions you may have, and assist you in the enrollment process. If you prefer, you may also self-enroll online following the instructions on the Enrollment Instructions page of this site.

OPEN ENROLLMENT PERIOD: May 13, 2024 – May 31, 2024

YOU CAN MAKE THE FOLLOWING BENEFIT ELECTIONS DURING THE OPEN ENROLLMENT PERIOD:

– Enroll in, change, or cancel Health Insurance.

– Enroll in, change, or cancel Health Savings Accounts.⁺

– Enroll/Re-Enroll in Flexible Spending Accounts.⁺

– Enroll in, change, or cancel Dental Insurance.

– Enroll in, change, or cancel Vision Insurance.

– Enroll in, change, or cancel Group Term Life Insurance

– Enroll in, change, or cancel Long-Term Disability Insurance.

– Enroll in, change, or cancel Colonial coverage.

⁺You will need to re-enroll in the Health Savings Accounts and Flexible Spending Accounts if you want them to continue each year.

ACCESS YOUR BENEFITS OPTIONS WHENEVER, WHEREVER.

You can view details about what benefits your employer offers, view educational videos about all of your benefits, download forms, chat with one of our knowledgeable Service Center Specialists, and more on your personalized benefits website.

IMPORTANT NOTE & DISCLAIMER

This is neither an insurance contract nor a Summary Plan Description and only the actual policy provisions will prevail. All information on this microsite including premiums quoted is subject to change. All policy descriptions are for information purposes only. Your actual policies may be different than those on this microsite.

Isle of Wight County Schools Overview of Benefits 2024-2025

Pre-Tax Benefits

Health Insurance: Anthem

Health Savings Accounts: HealthEquity
– Employee Maximum $4,150/year
– Family Maximum $8,300/year
HSA plans can only be established in conjunction with a qualified High-Deductible Health Plan (HDHP)
Isle of Wight County Schools contributes $600 in October to eligible employees’ HSA accounts.

Flexible Spending Accounts: Ameriflex
– Medical Reimbursement Maximum: $3,200/year
– Dependent Care Reimbursement Maximum: $5,000/year
– Limited Purpose Reimbursement Maximum: $3,200/year
You will need to re-enroll in the Flexible Spending Accounts if you want them to continue next year.
IF YOU DO NOT RE-ENROLL, YOUR CONTRIBUTION WILL STOP EFFECTIVE JUNE 30, 2024.

Dental Insurance: Delta Dental

Vision Insurance: Anthem

Cancer Benefits: Colonial Life

Accident BenefitsColonial Life

Medical Bridge BenefitsColonial Life

 

Post-Tax Benefits

Short-Term Disability BenefitsColonial Life

Long-Term Disability Benefits: Sun Life

Critical Illness BenefitsColonial Life

Life InsuranceColonial Life
– Term Life Insurance
– Whole Life Insurance

Additional Benefits

Student Loan Assistance Program: GradFin

 

Please note your insurance products will remain in effect unless you speak with a representative to change them.

 

Enrollment Period: May 13, 2024 – May 31, 2024

Effective Dates: July 1, 2024 – June 30, 2025

 

ELIGIBILITY:

– Employees must work 30 or more hours per week to be eligible for benefits.

IMPORTANT NOTICES:

When do my benefits start? The plan year for Ameriflex Spending Accounts, Health Equity Health Savings Account, Delta Dental Insurance, Anthem
Vision and Health Insurance, Sun Life Long Term Disability, and Colonial Insurance Products runs from July 1, 2024 through June 30, 2025.

When do my deductions start? Deductions for Ameriflex Spending Accounts, Health Equity Health Savings Account (HSA), Delta Dental Insurance,
Anthem Vision and Health Insurance, Sun Life Long Term Disability, and Colonial Insurance Products start July 2024 for enrolled employees.

Why have my Accident or Medical Bridge benefits not started yet? The Health Screening Rider on the Colonial Accident and Colonial Medical Bridge plan have a 30-day waiting period for new enrollees. Coverage, therefore, will not begin until July 31, 2024.

How do Flexible Spending Account (FSA) funds work, and do my FSA funds have to be used by a specific deadline? Flexible Spending Account expenses must be incurred during the plan year to be eligible for reimbursement. After the plan year ends, an employee has 30 days to submit claims for incurred qualified spending account expenses (or 90 days after employment termination date). If employment is terminated before the plan year ends, the spending account also ends. Failure to use all allotted funds in the FSA account will result in a “Use It or Lose It” scenario. Your plan also includes a rollover provision! This means that if you have money left in your FSA at the end of the plan year, you can carryover up to $640 into the next plan year. Any remaining funds beyond $640 is forfeited under the “Use It or Lose It” rule.

My spouse is enrolled in an Health Savings Account (HSA), am I eligible for an FSA? As a married couple, one spouse cannot be enrolled in a Medical Reimbursement FSA at the same time the other opens or contributes to an HSA.

How do Dependent Care Account (DCA) funds work and when do they need to be used? Dependent Care Accounts are like FSA accounts and allow you to request reimbursement up to your current balance. However, you cannot receive more reimbursement than what has been deducted from your pay. It’s important to note that any remaining funds in your DCA account must be utilized before the deadline. Failure to use all allotted funds in the DCA account will result in a “Use It or Lose It” scenario. Your plan includes a grace period which is an additional 2.5 months (running July 1, 2025, through September 15, 2025) during which you can incur eligible expenses that can be reimbursed. Therefore, you have from July 1, 2024 through September 12, 2025 to incur qualified expenses eligible for reimbursement. If you do not incur qualified expenses by September 15, 2025 and/or file by September 30, 2025 any contributions are forfeited under the “Use It or Lose It” rule.

When will I get my card? If you will be receiving a new debit card, whether you are a new participant or to replace your expired card, please be aware that it may take up to 30 days following your plan effective date for your card to arrive. Your card will be delivered by mail in a plain white envelope. During this time you may use manual claim forms for eligible expenses. Please note that your debit card is good through the expiration date printed on the card.

I want to sign my family up for benefits as well, what information will I need? If signing up for any coverage on your spouse and/or children, please have their dates of birth and social security numbers available when speaking with the Benefits Representative.

What is the difference between pre and post-tax benefits? Pre-tax benefit contributions are taken from an employee’s paycheck before state and federal taxes are applied. Post-tax benefit contributions are paid after taxes are deducted. It’s important to note that some coverages may still be subject to taxes even if paid for through pre-tax deduction or employee contribution.

Can I change my benefit elections outside of the enrollment period? Elections made during this enrollment period CANNOT BE CHANGED AFTER THE ENROLLMENT PERIOD unless there is a family status change, otherwise known as a qualifying life event (Mid-Year Events), as defined by the Internal Revenue Code. Examples of Mid-Year Events can be found here. Once a Mid-Year Event has occurred, an employee has 30 days to notify PGB’s VA Employee Services at 1-800-387-5955 to request a change in elections.

I have a pre-existing condition. Will I still be covered? Some policies may include a pre-existing condition clause. Please read your policy carefully for full details.

Isle of Wight County – New Hire

Congratulations on your new employment! Your employment means more than just a paycheck. Your employer also provides eligible employees with a valuable benefits package. Below you will find information about how to enroll in these benefits as a new employee.

All Benefits – Please call PGB’s Employee Services within 30 days of your date of hire and a PGB Benefits Representative will help you enroll in benefits. The Employee Services number is: 800-387-5955.

Be sure to also review your group’s custom benefits microsite, that allows for easy, year-round access to benefit information, live chat support, benefit explainer videos, plan certificates and documents, and carrier contacts and forms.

City of Kannapolis Forms & Links 2024-2025

Colonial Life

Health

Dental

Disability

Voluntary Group Term Life

Employee Assistance Program (EAP)

Flex Accounts

City of Kannapolis MyGroup EAP 2024-2025

EAP & WORK-LIFE SERVICES

Help is available 24/7/365 at 800-633-3353

An EAP is a company-sponsored benefit that offers the support and resources you need to address personal or work-related challenges and concerns. It’s confidential and free to you and your household family members.

Access Your EAP & Work-Life Services

There are two ways to access your EAP and work-life services: Call 800-633-3353 or
Visit mygroup.com | Click on My Portal Login | Work-Life | Username: myeap Password: guest

Assessment and Counseling

Reasons to use the EAP include:

– Marital difficulties

– Parenting

– Stress

– Depression

– Work-related concerns

– Alcohol and drug use/abuse

– Grief and loss

– Preventative

When employees and family members call the EAP, they are offered face-to-face, telephonic, or virtual counseling sessions in which a thorough assessment can be conducted by a licenses, experienced clinician in their area. EAP is short-term, solution-focused therapy so not all issues will be resolved within the EAP model and may need to be referred to other resources.

Online Services

– 7 content divisions: Parenting, Aging, Balancing, Thriving, Living, Working, and International

– Monthly Online Seminars and eLearning courses with certificates of completion

– Searchable databases and resource links for child care providers, elder care and related services, adoption resources, attorneys, certified financial planners, pet sitting, private and public high schools and colleges, and volunteer opportunities

– Over 100 streaming audio files and 100 video files covering a range of health topics

– Savings Center: discount shopping program offering up to 25% discounts on name-brand items

– Relocation Center: an interactive program that allows users to preview communities across the U.S.

Legal Services

– Free telephonic legal advice

– Free 30-minute appointment for legal consultation with a local attorney

– In most cases, 25% discount on ongoing legal services

– Legal forms available to download (such as wills, request for death certificate, etc.)

– Online legal encyclopedia

– Does not cover disputes or actions involving employer, EAP or business issues

Financial Services

– Free financial appointments

– Issues addressed include bankruptcy, budgeting, buying a home, college savings, retirement planning

– Education materials and financial worksheets provided prior to appointments

– 40 financial calculators available online

– ID theft recovery through credit monitoring

– Discounted credit reports

City of Kannapolis The FSA Store 2024-2025

Take control of your health and wellness with guaranteed FSA-eligible essentials. Pierce Group Benefits partners with the FSA Store to provide one convenient location for Flexible Spending Account holders to manage and use their FSA funds, and save on more than 4,000 health and wellness products using tax-free health money. Through our partnership, we’re also here to help answer the many questions that come along with having a Flexible Spending Account!

– The largest selection of guaranteed FSA-eligible products

– Phone and live chat support available 24 hours a day / 7 days a week

– Fast and free shipping on orders over $50

– Use your FSA card or any other major credit card for purchases

BONUS: Get $20 off any order of $150+ with code PGB20FSA (one use per customer).

Other Great FSA Store Resources Available To You

Eligibility List: A comprehensive list of eligible products and services

FSA Calculator: Estimate how much you can save with an FSA

Learning Center: Easy tips and resources for living with an FSA

Savings Center: Where you can save even more on FSA-eligible essentials

FSAPerks: Take your health and funds further with the FSA Store rewards program


NEED HELP? WE’VE GOT YOU COVERED!

FSA Store Customer Service

FSA Store Frequently Asked Questions