Benefits forThe Learning Center
Congratulations on your new employment!
Your employment means more than just a paycheck. Your employer also provides eligible employees with a valuable benefits package. Below you will find information about how to enroll in these benefits as a new employee.
Dental and Vision Benefits - Please reach out to your Benefits Department within 30 days of your date of hire.
Colonial Benefits - Please call PGB's Employee Services within 30 days of your date of hire and a PGB Benefits Representative will help you enroll in benefits. The Employee Services number is: 888-662-7500.
Be sure to also review your group’s custom benefits microsite, that allows for easy, year-round access to benefit information, live chat support, benefit explainer videos, plan certificates and documents, and carrier contacts and forms.
Important Information About Your Enrollment
SERVICE CENTER & PAPER
During your open enrollment period, PGB Service Center Representatives will be available via phone to help you evaluate your benefits based on your individual and family needs, answer any questions you may have, and assist you in the enrollment process. Please note that the Service Center is only available to assist with Colonial Life benefits. For Dental and Vision, please see your Benefits Department for the paper application.
ANNUAL ENROLLMENT PERIOD: SEPTEMBER 29, 2025 – OCTOBER 3, 2025
ELIGIBILITY:
-Employees working 35 or more hours per week are eligible for all benefits.
IMPORTANT NOTICES:
– When do my benefits start? The plan year for Colonial Life Insurance Products, Sun Life Dental, and Superior Vision runs from November 1, 2025, through October 31, 2026. Please Note: Dental benefits are based on the Calendar Year, running from January 1st through December 31st. Dental benefits and deductibles will reset every January 1st.
– When do my deductions start? Deductions for Colonial Life Insurance Products, Sun Life Dental, and Superior Vision start November 2025 for all enrolled employees.
– Why have my Cancer, Accident, or Medical Bridge benefits not started yet? The Colonial Cancer plan and the Health Screening Rider on the Colonial Accident and Colonial Medical Bridge plan have a 30-day waiting period for new enrollees. Coverage, therefore, will not begin until December 1, 2025.
– I want to sign my family up for benefits as well, what information will I need? If signing up for any coverage on your spouse and/or children, please have their dates of birth and social security numbers available when speaking with the Benefits Representative.
– What is the difference between pre and post-tax benefits? Pre-tax benefit contributions are taken from an employee’s paycheck before state and federal taxes are applied. Post-tax benefit contributions are paid after taxes are deducted. It’s important to note that some coverages may still be subject to taxes even if paid for through pre-tax deduction or employee contribution.
– Can I change my benefit elections outside of the enrollment period? Elections made during this enrollment period CANNOT BE CHANGED AFTER THE ENROLLMENT PERIOD unless there is a family status change, otherwise known as a qualifying life event (QLE), as defined by the Internal Revenue Code. Examples of a QLE can be found here.
– I have a pre-existing condition. Will I still be covered? Some policies may include a pre-existing condition clause. Please read your policy carefully for full details.
YOU CAN MAKE THE FOLLOWING BENEFIT ELECTIONS DURING THE ANNUAL ENROLLMENT PERIOD:
– Enroll, change or cancel your Colonial coverage.
YOU CAN MAKE THE FOLLOWING BENEFIT ELECTIONS DURING THE OPEN ENROLLMENT PERIOD VIA PAPER APPLICATION:
– Enroll, change or cancel your Dental Insurance.
– Enroll, change or cancel your Vision Insurance.
IMPORTANT NOTE & DISCLAIMER
This is neither an insurance contract nor a Summary Plan Description and only the actual policy provisions will prevail. All information in your benefits guide including premiums quoted is subject to change. All policy descriptions are for information purposes only. Your actual policies may be different than those in the benefits guide.