Enrollment Assistance - HR InTouch

Below is a series of instructions outlining the online self-enrollment process. Please have the following information available before you begin:

– Username, password, and enrollment website URL from Step 1 of this page

– Dates of birth and social security numbers of your spouse and any dependents you wish to enroll

– Beneficiary names and social security numbers

HELPFUL TIPS:

– If you are a new employee, please refer here for more information. If you are unable to log into the online system, please contact your Health Benefits Representative.

– If you are an existing employee and unable to log into the online system, please contact HR InTouch Help Desk at 855-859-0966.

How To Enroll:

1. Logging In 

Go to https://wcpss.hrintouch.com and enter your HR InTouch login ID and password:

FOR EMPLOYEES RETURNING TO THE HR INTOUCH WEBSITE:
To retrieve your login ID or reset your password:
– Select the “Can’t access your account?” link to the right and directly beneath the “Log in” button.
– For additional assistance with accessing or navigating the online enrollment site, please call 866-239-1055

INITIAL (NEW HIRE) LOGIN INSTRUCTIONS:
– Username: Legal first name and first initial of last name and last 4 of SSN
– Alternate Username (if above does not work): Legal last name and first initial of first name and last 4 of SSN
– Password: Full SSN (no spaces or dashes)

Example Employee: John Doe with SSN 111-22-3333
Example Username: JohnD3333
Example Alternate Username: DoeJ3333
Example Password: 111223333

Please note: Your social security number will only be used for initial login, at which time you will be prompted to change it.

2. Click Enroll Now:

– Select the link titled Enroll Now! on the right side of your screen.

3. Review/Edit Your Basic Information:

– Select My Basic Information and review for accuracy.

4. Review/Edit Your Elections:

– Select My Benefits to review or change your benefit elections. Under My Open Enrollment Benefits, select the benefit offer name that you would like to edit.

5. Making Changes To Your Elections:

– To change your plan, coverage level or persons covered, select the corresponding Edit button next to each section.
– Note: You will be asked questions only as they relate to your election. Please be as complete as possible when answering questions to ensure your enrollment is processed successfully.

6. Review & Print Your Summary:

– To view or print a summary of your elections, click on the tab in the top left corner of your screen titled My Home. On the right hand side of your screen, click on the report titled My Employee Detail Report.
– Note: This report displays BOTH your current and Annual Enrollment elections. Annual Enrollment elections are below your current elections on the report.

7. Log Out:

Click ‘Log Out’ to log out of HR Intouch.